Building Trust

Building Trust:
An Action Plan for Leaders

This programme will discuss building trust in professional relationships including trust in teams, trust in technology and strategies for managing trust during organisational disruption and change. Each session will end with a discussion of practical tools for building trust with a focus on creating an action plan for attendees to use in their own organisations.

Start Date

September 7th, 2021


8 Hours


1 credit



Trust is the foundation of effective working relationships. This programme will discuss evidence and practical tips for building trust in colleagues, teams, technology and organisations will help attendees build an action plan to build, repair or maintain trust in their workplace.

Lisa van der Werff, Faculty


Key Takeaways


the predictors of trust in individuals, teams, technology and various organisations.


how to apply this knowledge to build trust in your own professional relationships.


a concrete action plan to repair, maintain or develop trust in your own workplace.

This course is right for you if…

You are working in a management position or aspire to build your skills in leadership and professional relationship building. This programme is relevant to participants across industries and academic backgrounds. No prior knowledge is necessary.

More Information

This course consists of four two-hour sessions on:

  • September 7th, 15:00 - 17:00 CEST

  • September 9th, 15:00 - 17:00 CEST

  • September 14th, 15:00 - 17:00 CEST

  • September 16th, 15:00 - 17:00 CEST

Applications are open until August 23rd, 2021.

No further requirements are needed to successfully participate in this course. 

Dr. Lisa van der Werff

This course is led by Dr. Lisa van der Werff, Associate Professor of Organisational Psychology at Dublin City University Business School, Research Director of the Irish Institute on Digital Business and incoming President of FINT, an international network of trust researchers.


Lisa’s interdisciplinary research focuses on trust development across a range of organisational contexts. Lisa serves on the editorial boards of Human Relations and the Journal of Trust Research.


For further enquiries, contact Lisa at

Note that this course will take place once a minimum of 8 participants is reached.

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